For emergency or business needs,
our Call Centre exceeds your requirements

World class

commercial call center

Our personalized answering service is a lifesaver when you’re unable to take incoming calls.

Expecting a short-term high call volume?

Elevator calls

24/7 elevator call answering in the event of failure or breakdown.

Public Works Calls

Calls from residents reporting needed public works.

Employee Absenteeism Reporting

Plan work better with 24/7 absenteeism reporting.


Include a team that’s available 24/7 in your emergency plan.

Lone Workers

Maintain ongoing contact with lone workers.

Customer Service

Customer service call management solution tailored to your needs.

Self-employed Workers and Professionals

Enjoy 24/7 telephone service.

Property Management

Call answering service for floods or other damages to your buildings.


Give your employees the ability to anonymously report ethics issues.

Call Answering

Offer your customers a 24/7 telephone line.

24 / 7


Whether it be for scheduling appointments, a 24/7 customer information service or ensuring lone-workers safety all around the clock; our experienced team of operators will make every effort to offer you a wide range of services with unrivalled flexibility.

24/7 service
Call answering after regular business hours
Highest industry standards

Use our professional


on an as-required



call centre

In operation since 2002, Groupe CLR’s centralized emergency call centre is the largest private 911 call centre in Quebec. Serving more than 425,000 residents in 88 cities and regional county municipalities, our staff efficiently dispatches 911 calls and provides secondary dispatching to fire departments in the same localities.

We serve the cities of Trois-Rivières, Shawinigan, the agglomeration of La Tuque as well as 65 other municipalities.

Entrust your project to the real specialists !